XRIDE AIRPORT TRANSFER — PRIVACY POLICY
Last updated: March 2026
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information, please consult our full Privacy Policy below.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Contact details are provided in the section "Controller" below.
How do we collect your data?
Some data is collected when you provide it to us directly — for example, information you enter into our booking form or contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data such as your browser type, operating system, and the time of your page visit.
What do we use your data for?
Part of the data is collected to ensure error-free operation of the website. Other data may be used to process your ride booking or respond to your enquiry.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipients, and purpose of your stored personal data free of charge at any time. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may revoke that consent at any time. You also have the right to request restriction of processing under certain circumstances, and the right to lodge a complaint with the competent supervisory authority.
The party responsible for data processing on this website is:
XRide Airport Transfer
Albrecht-Dürer-Ring 8
64546 Mörfelden-Walldorf
Germany
Phone: +49 155 632 12741
Email: booking@xride.online
The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
The provider of this website automatically collects and stores information in server log files, which your browser transmits automatically. This includes:
This data is not merged with other data sources. Collection is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of the website.
When you submit a ride booking through our website, the following personal data is collected and processed:
This data is processed exclusively for the purpose of organising and carrying out your booked airport transfer. It will not be shared with third parties without your consent, except as required to fulfil the service (e.g., the assigned driver).
Legal basis: Art. 6(1)(b) GDPR — processing is necessary for the performance of a contract. Booking data is stored for the duration required by German commercial and tax law (generally 10 years pursuant to §§ 147 AO, 257 HGB).
If you contact us via the contact form on our website, the data you enter (name, email address, phone number, and message) will be stored by us for the purpose of processing your enquiry and for follow-up questions.
Legal basis: Art. 6(1)(b) if your enquiry relates to a contract, or Art. 6(1)(f) GDPR (our legitimate interest in handling enquiries effectively) in all other cases. This data will be deleted once your enquiry has been fully resolved, unless statutory retention obligations require longer storage.
If you contact us by telephone, your call details and any personal information shared during the call (name, enquiry) will be stored for the purpose of processing your request.
Legal basis: Art. 6(1)(b) or Art. 6(1)(f) GDPR.
For direct communication, we also use WhatsApp (provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland). Communication via WhatsApp is end-to-end encrypted. However, WhatsApp processes metadata (sender, recipient, timestamp) and may share data with its parent company Meta Platforms (USA).
We use WhatsApp on the basis of our legitimate interest in fast and effective customer communication pursuant to Art. 6(1)(f) GDPR. We use WhatsApp in the "WhatsApp Business" version. We do not automatically synchronise our contact lists.
You can find WhatsApp's privacy policy at: https://www.whatsapp.com/legal/privacy-policy
When you complete a booking or submit a contact form, we send you a confirmation or reply email via our own SMTP mail server (PHP Mailer).
Your email address and the booking or enquiry details included in the message are processed solely for the purpose of sending the relevant confirmation, receipt, or response. No email marketing or newsletters are sent without your separate consent.
Legal basis: Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(f) GDPR (legitimate interest in reliable communication). Email data is retained for as long as is necessary for the underlying business relationship, and in compliance with statutory retention periods (up to 10 years for invoice-related communications).
Our booking form uses Google Maps, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Maps is used to enable address autocomplete (pickup and drop-off fields) and to calculate the driving distance for price calculation. When you use the booking form, your entered addresses and your IP address may be transmitted to Google.
Legal basis: Art. 6(1)(b) GDPR (necessary for providing the price calculation service you requested) and, where applicable, Art. 6(1)(a) GDPR (your consent by using the service). Data may be transferred to the USA. Transfer is based on the EU Standard Contractual Clauses (SCC). Google is certified under the EU-US Data Privacy Framework (DPF).
Google's privacy policy: https://policies.google.com/privacy
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies and similar technologies to analyse how visitors use our website. The data collected (including a shortened IP address) is transferred to and stored on Google servers. Google may transfer this data to its parent company in the USA.
We use Google Analytics on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time via our cookie settings. IP anonymisation: We have activated IP anonymisation on this website. Your IP address is shortened by Google within the EU/EEA before transfer.
Data may be transferred to the USA. Google is certified under the EU-US Data Privacy Framework (DPF).
Google's privacy policy: https://policies.google.com/privacy
Our website and admin system use Firebase, a platform provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Firebase is used to store and manage booking data in our database (Firestore), to authenticate admin users, and to operate our booking management system. Booking data entered by users (name, email, phone, route, date) is stored in Firebase Firestore.
Firebase servers are located in Europe (region: europe-west1). Data may also be processed by Google's parent company in the USA. Transfer is based on the EU Standard Contractual Clauses (SCC).
Legal basis: Art. 6(1)(b) GDPR (processing is necessary for the performance of a booking contract). We have concluded a Data Processing Agreement (DPA) with Google/Firebase.
Google/Firebase privacy policy: https://firebase.google.com/support/privacy
Our website uses a cookie consent tool to manage your consent for cookies and external services.
This tool stores your selection (consent to or rejection of specific cookies) in a cookie on your device to remember it for future visits.
Legal basis: Art. 6 para. 1 lit. c GDPR (legal obligation to obtain consent) and Art. 6 para. 1 lit. f GDPR (legitimate interest in legally compliant documentation of consents).
Our website uses services from Cloudflare (Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA).
Cloudflare provides a Content Delivery Network (CDN) and security features (e.g., DDoS protection) to ensure the performance and security of our website.
Cloudflare may process personal data such as: IP address, Browser information, Access times.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure and stable operation of the website).
Data transfer to the USA is possible. Cloudflare uses Standard Contractual Clauses (SCCs).
Privacy Policy: https://www.cloudflare.com/privacypolicy/
We use “Google reCAPTCHA” (Google Ireland Limited, Gordon House, Dublin 4, Ireland) to protect our website from spam and automated attacks.
reCAPTCHA analyzes the behavior of website visitors based on various characteristics (e.g., IP address, mouse movements, time spent) to determine whether they are human.
Data may be transferred to Google servers (including those in the USA).
Legal basis: Article 6(1)(f) GDPR (legitimate interest in protection against abuse and spam).
Further information: https://policies.google.com/privacy
Our website uses cookies. Cookies are small text files that are stored on your device by your browser and do not cause any harm.
We use the following types of cookies:
You can configure your browser to inform you when cookies are set, allow cookies only in specific cases, exclude cookies for certain or all websites, and to delete cookies automatically when you close your browser. If cookies are disabled, the functionality of this website may be limited.
As a data subject, you have the following rights under the EU General Data Protection Regulation (GDPR):
The supervisory authority responsible for our location is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Germany
Website: https://datenschutz.hessen.de
To exercise any of these rights, please contact us at: booking@xride.online
This website uses SSL/TLS encryption for security reasons and to protect the transmission of personal data. You can recognise an encrypted connection by the "https://" prefix and by the padlock icon. When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.
Personal data is stored only for as long as is necessary for the purpose for which it was collected, or as required by law:
We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our services. The current version is always available on this page. We recommend checking this page periodically.